FAQ's

The majority of our products are manufactured in our own production facility in Kemptthal, Switzerland. You can find more information about this under: Production

You can buy Planted either directly from our , online store , in stores, restaurants or other stores. You can find all locations under Locations

Our Planted Meat tastes wonderful in many variations and the preparation is easy peasy. The easiest way is to follow the preparation instructions on the packaging. Many tips and tricks, delicious recipes and even our own cookbook can be found under: Recipes

As we all know, we humans are creatures of habit, and food is not only a means of providing nutrients, but also part of our cultural and social origins, as well as a pleasure. However, in order to slow climate change, our consumption of animal products must change drastically. The best way to do this as quickly as possible is with a product similar to animal meat that can be easily integrated into existing eating habits. Furthermore - in order to drive the transition to a more sustainable food system and diet, it is important that consumers know exactly how to use new products like ours and how to easily integrate them into their daily lives - so the animal descriptions serve as a guide.

Planted differs mainly in the following points:
- Own production in Switzerland: We are very proud to be able to produce our meat in our own production. This gives us full control over the whole process and allows us to further optimize our meat.
- Short & natural ingredients list: We only use natural ingredients and proteins. For example, our planted.chicken has only 5 ingredients.
- No additives - no artificial flavors, no artificial colors, no artificial preservatives
- High protein content
- Our marinades contain only ingredients that you would find in a kitchen cabinet.

A combination of extrusion processes and fermentation is used in the manufacture of our products.
Extrusion is a process that has been used in the food industry since the 1960s to produce snacks, cereals or pasta.Recent innovations in extrusion are central to the second generation of plant-based meat products. They enable plant proteins, which are spherical at the microscopic level, to be converted into the fibrous, stretched form of animal muscle fiber proteins.
By combining extrusion and traditional fermentation, Planted can produce larger plant-based meats that have a more complex texture and are both juicier and more tender. In addition, we can fortify this plant-based meat with important micronutrients such as vitamin B12. Fermentation has a long tradition in food production and is used, for example, in the production of wine, beer, salami, tempeh or sauerkraut. Thus, fermentation of the starting material using microbes such as yeast fungi or bacteria improves both taste and texture in these foods, and also increases safety and nutritional value. We take an innovative approach and use a perfect process and high-quality ingredients to make products that taste great - without any additives.

Due to possible quality losses, we do not recommend freezing our meat. Products from the webshop are defrosted from shipping, or passively cooled. Packages in the retail trade are not frozen.

Yes, dishes containing our meat can generally be reheated. Depending on the storage and reheating method, sensory deviations may occur, such as loss of juiciness and texture.
It is generally recommended to check food and especially dishes before consumption to see if they have changed in smell, appearance or taste. Please note that food must be stored in the refrigerator at below 5°C after cooking and that you should always follow the storage instructions and best-before dates on the food packaging.

If you order our meat via online store, the best before date is between 14 and 20 days depending on the product from shipment in refrigerated condition. In retail, see the best before date on the packaging.

If you would like to change or cancel your order, please contact us at the following e-mail addresses:
Switzerland: [email protected]
Germany: [email protected]
Austria: [email protected] / [email protected]
France: [email protected]
Italy: [email protected]
BeNeLux: [email protected]
Other EU member states: [email protected]

If you have received or purchased a damaged product, please contact us immediately by e-mail. Please provide us quickly with the relevant information and send us a photo and the order number.

If you can no longer log in to your account, try resetting your password. If this does not work, please contact us at [ email protected].

Our products are packed in a frozen state and passively cooled by insulation materials and cooling pads during the period of shipment. The products are delivered at a maximum of 5 degrees Celsius. The outside temperature prevailing at the time of delivery may have an influence on the temperature of the products.

The shipping packaging can be disposed of as follows:

- Insulation packaging and cardboard box can be disposed of in the cardboard collection.

- The cool packs can be cut open and the water emptied out. The cover can then be disposed of in the residual waste.

- The shipping packaging cannot be returned.

Shipping materials cannot be returned at this time.

Orders are shipped either through the postal service or through QuickPac.

Shipping takes place from Monday to Thursday and takes between 1-2 days. We do not ship on Friday, as delivery on Saturday is not possible. As soon as the order has been dispatched, you will receive an email with a link to track your delivery.

Shipping costs CHF 10 and is free of charge for orders over CHF 40.

We do not offer vouchers.

Planted can be purchased as a subscription. Every three weeks you will receive products of your choice delivered to your home free of charge. You also save 20% discount. Add at least 5 products to your shopping cart and activate your subscription.

The subscription has a minimum term of three deliveries. Unless canceled, the subscription will continue automatically thereafter.

You can cancel your subscription at any time in your customer profile. For changes to the product selection or delivery dates, please contact us at [ email protected].

In our online store you can pay either by credit card (Visa, Mastercard, Amex), Twint, PayPal or by invoice.

Once your order is registered with our shipping partner, we can no longer change the address. So contact us immediately if you want to change your address.

We take an innovative approach and use a perfect process and high-quality ingredients to create products that taste great - without any additives. With a minimum of natural ingredients, we set a completely new standard in the plant-based product category. Thanks to a variety of proteins, our products are healthy for the consumer and protect the environment.
All Planted meat products are 100% plant-based and are made using only carefully selected natural ingredients:
- Peas, sunflower, soy
- rapeseed oil (sunflower oil at planted.bratwurst)
- water
- vitamin B12

+ marinade made from natural ingredients such as salt, sugar, spices, herbs, yeast, lemon juice or other oils, if required)

The exact details of the respective ingredients and nutritional values can be found on the packaging or in our webshop under "Products".

At the moment, our meat is not certified organic. Unfortunately, it is currently not possible to obtain organic plant protein raw materials in the quality and quantity that we would need for the production of our meat. However, we are constantly searching for and evaluating organic raw materials.

We can assure you that no animal was touched in the production of our plant-based meat. Planted is 100% plant-based, vegan and made from natural ingredients. All our products are marked with the V-label.

Our breaded products, such as the planted.schnitzel Wiener Art, the planted.chicken Crispy Strips and the planted.chicken Crispy Burger contain wheat flour. These products are therefore not gluten-free.
For the remaining products, no gluten-containing ingredients or gluten is used as a binding agent during production. However, due to the manufacturing process, it cannot be completely ruled out that gluten-containing ingredients come into contact with the product. For this reason, these products are labeled with a trace label.

You can find the exact nutritional values of the individual varieties under products

Our raw materials are produced from GMO-free plants. Our vitamin B12 is obtained by fermentation and does not contain GMO.

The vitamin B12 used is cyanocobalamin. This is produced biotechnologically (fermentation) and is GMO-free, vegan and therefore contains no animal products. It is added because it is not found in such high quantities in plant-based raw materials. The supply of VitB12 is essential for a functioning metabolism and plays a key role for the blood, the nervous system and the brain.

Vitamin B12 is added to our meat for purely nutritional reasons. It is not present in such high quantities in vegetable raw materials (such as peas and rapeseed oil). We want to produce a product that is also a complete meat in terms of macro- and micronutrients.
The goal is that people who eat a completely vegan or vegetarian diet will not be deficient in vitamin B12.

Yes, since September 2023 we are officially certified as a B Corporation and we are very proud of that! B Corp certification is a testament to our unwavering commitment to making a positive impact on people and the planet. As a certified B Corp, we are part of a global community of companies that meet high standards of performance, transparency and accountability, balancing profit with purpose. For more information on sustainability at Planted, click here:
Sustainability

For the carbon footprint, the entire life cycle of our products was evaluated. For this purpose, we work together with the independent institute Eaternity. They looked at our products from cradle to grave. From the cultivation and harvesting of ingredients to processing and transport, energy consumption in our production facility, storage and transport to stores, and disposal of packaging - everything was included. These calculations are particularly important for us because they show us the areas in which we can still improve and where we can best start to do so.

Sustainability

Eaternity

The sustainable and local cultivation of our raw materials is very important to us. We use a variety of proteins from plants for our meat, promoting diversity in plant protein cultivation and enabling a balanced diet. Pea protein and plant fiber are Planted's primary raw materials and make up the majority of our total volume of purchased ingredients. Other protein sources are oats and sunflower. We mainly use yellow peas as a protein source for our products, mostly sourced from Western Europe. All purchased raw materials are GMO free and are not grown in biodiverse rainforest areas.

Yes, compared to conventional meat production, with Planted we emit up to 97% less greenhouse gases and use up to 90% less water. You can find more information about sustainability and the savings per product at Sustainability

Where possible, we procure raw materials using a circular economy approach in order to be able to produce even more resource-efficiently. This enables us to make an even greater contribution to a sustainable global food system with our meat. In order to reduce waste and emissions, material and energy cycles are closed wherever possible and by-product streams from other value chains are utilized. In the case of our sunflower, for example, which is used in planted.pulled , we only use the press cake that remains after oil extraction and is an important by-product. Traditionally, this sunflower press cake is used as animal feed, as a component of fertilizers or as a substrate for biogas production. In addition to these uses, the press cake has great potential for reuse as food due to its richness in essential macro- and micronutrients, containing both protein and fiber. This approach ensures that every part of the harvest is utilized and waste is minimized.

We use electricity from 100% Swiss hydropower for our production in Kemptthal (Switzerland). And to ensure that no energy is wasted, we recover the heat generated in the production process and use it to heat our offices and other parts of the building. As a result, we have drastically reduced our natural gas consumption to just 20%, with the remaining 80% being covered by this energy recovery system. To reduce water consumption as much as possible, we have implemented water conservation measures throughout the company.

Find out more about sustainability at Planted in our sustainability report

In addition to quality and safety, we place particular emphasis on identifying and avoiding social and environmental risks in our supply chain. Our guideline for suppliers defines criteria for sustainable cooperation based on ILO labor standards and the UN Guiding Principles on Business and Human Rights and describes the avoidance of environmental pollution. This policy is currently being communicated to our key suppliers.

The cultivation of yellow peas has some ecological advantages. As a legume, they are able to fix nitrogen from the atmosphere with the help of soil bacteria. This leads to improved soil health and quality as the plant naturally returns nitrogen to the soil. After harvest, the peas are processed into nutrient-rich flour, focusing on an animal-meat-like nutritional composition with high protein and low carbohydrate content. The proteins are mostly sourced from Western European countries. With our production, unlike traditional meat production, we skip the animal in the value chain, meaning the peas that are grown can be used directly for further processing and are not still used to feed livestock. As a result, our value chain has lower water consumption, less land use, and lower greenhouse gas emissions.

We believe in using scarce resources sparingly and responsibly. That is why we are continuously working to optimize our production processes and avoid waste wherever possible. For example, we have introduced a project that enables us to recycle scrap from our production. Such rejects occur when our machines are not yet fully heated or when parts of the meat do not meet quality standards, for example. With the new process, we have been able to reduce losses by more than 90% and thus take action against food waste.

All raw materials are transported in containers and trucks; we do not fly in the main raw materials by plane.

The comparison with animal products was carried out by the independent institute Eaternity. Using planted.chicken as an example, the footprint is compared with that of a conventionally raised Swiss chicken (breast). The figures are compared on a cradle-to-gate basis for the planted.chicken with those of the animal chicken - i.e. from production until the finished product leaves the factory.
Sustainability

In the retail sector, we have switched our packaging in to 80% recycled PET (rPET) and continue to use FSC-certified continue to use FSC-certified cardboard. The rPET material has a lower carbon footprint - 66% more efficient at reducing environmental impact - than its virgin plastic counterpart and has already been recycled at least once. The FSC certificate guarantees that the material used comes from managed forests. Our cardboard packaging can be disposed of in the normal cardboard collection.

The local cultivation of our raw materials is very important to us. Most of our raw materials currently come from Western Europe. Whenever possible, we try to source raw materials from Switzerland and work closely with Swiss suppliers. For example, we sourced yellow peas from Switzerland for the first time in 2023 and are conducting a research project on the use of yellow peas from Switzerland in our products. You can find more detailed information on our raw materials and our approach to ensuring that our suppliers comply with the highest quality standards as well as social and environmental standards in our Sustainability Report 2023.

We are very happy about that! Feel free to contact our food service team at [email protected] or fill out the appropriate form on the website.

Of course! Please get in touch with our food service team at [email protected] or fill out the form on the website. We can send you samples of our entire range in 400g packages.

We are happy to advise you under the e-mail [email protected] personally and create an individual offer for you.

The minimum order quantity is 24kg. The products are sold in cartons, which contains several bags with the products. The weight of the bags and the carton differs depending on the product. On the B2B Partner Shop there is an overview of the products and the weight.

If we receive your order by 9am, you can expect it the following day. Weekends are excluded.

Yes. All products are shipped frozen by our logistics partner. However, sample orders are sent chilled by mail.

Through our B2B Partner Shop. To gain access to our store, please contact us at. [email protected] .

Of course! We have the first transparent meat production and are happy to open our doors to curious and interested guests. We offer private planted.experiences for groups during the work week and an open house for all on our "Open Saturdays"! Here you can buy tickets for you and your work colleagues, friends or family.

Individuals, families or smaller groups can visit us on selected Saturdays to discover our production and enjoy various features and lots of food.

Basically, we show you the "who, why and how". After a presentation about the Planted story, some facts and a first insight into our production process, you will then go into production, where you can see live how peas & co. are turned into plant-based meat. The planted.experience lasts between 1 and 1.5 hours. The event is rounded off with culinary delights at the Hiltl Buffet.

During the day, we welcome groups of 15 people or more for a planted.experience, while groups of 20 people or more are welcome for an evening event. For a standard planted.experience, we have space for a maximum of 55 people. Depending on the occasion and set, we can even accommodate up to 150 people.

If you visit us during the day, you can choose between different lunch options before or after the planted.experience and feast on our rich vegan Hiltl buffet. This includes many dishes with planted. In the evening you can also choose the buffet, for the smaller appetite we have a Degu alternative with smaller planted.häppchen, also made by Hiltl.

Yes, we are happy to come to your event with the food truck for 50 people or more. If the journey time is less than 60 minutes from Kemptthal to your location, the journey is included, from 61 minutes we charge a flat rate of 50 CHF per hour or part thereof.

On site it needs access for two CH sockets 230 V. The food truck requires an area of length 6.40 m x width 2.70 m (width with open flap 4.10 m) The area where the truck is to be located should be at ground level and have a solid subfloor. A wash-down facility on site would be an advantage, but is not a must.

You can always find the current food truck route on our website. This is constantly updated.

We have a menu selection of six dishes consisting of our Kebab, Taco Shells, Schnitzelbrot, Bagel, Pulled Burger or Chicken Salad. If none of the dishes appeal to you, we can also look at this individually and completely adapt to your wishes, as far as it can be prepared in the truck.